18 Manor Place Dental Practice
According to our open methodology, this clinic scored 53/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #25 of 25 ranked clinics · Last checked: 8 September 2026
53/100
Positions by Rating Profile
- Overall Transparency & Trust#2553/100
- Best for Expats#2554/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#1852.4/100
- Best Price Transparency#2065.4/100
- Best English-speaking Clinics#2553.8/100
- Best for Families / Children#1452.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The HIS conditions of registration state that no treatments or procedures will be carried out using any form of sedation or general anaesthesia. [reg1]
Summary
Small private practice in Edinburgh's West End, describing itself as the practice for nervous patients. Registered with Healthcare Improvement Scotland as an independent clinic under the individual provider James Brown, with conditions of registration limiting it to general and restorative dentistry and prohibiting any form of sedation or general anaesthesia. Implants and orthodontics are offered as referral services. It publishes a full fee-per-item guide but names no clinicians.
Strengths
- Price Transparency: 13 of 15 points.
Weaknesses
- AI & Search Visibility: 2 of 9 verifiable points (missing: mentioned for: best dentist UK; mentioned for: English speaking dentist UK; mentioned for: dental implants UK; mentioned for: emergency dentist UK; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
13 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Body read on 2026-09-07: a small four-page site (about, new patients, fees and plans, reach us) with real content on each page. [s1] [s2] | 4/4 |
| ✗ | Dentist names listed No clinician is named anywhere on the practice's own site. The HIS register names James Brown as provider and main point of contact, but a register is not a clinic channel. [s1] [s3] | 0/3 |
| ✗ | Dentist specializations listed With no named clinician there is no published specialisation. [s1] [s3] | 0/2 |
| ? | Real clinic photos Not established. The owner's lead image is a street view of the Georgian terrace with parked cars, carrying no signage, interior or other feature that identifies this practice. | 0/2 |
| ✓ | Service list published Treatment list published on the fees and plans page, marking implants and tooth alignment as referral services. [s2] | 3/3 |
| ✓ | Clear contact details Address, phone and a "reach us" page published on the practice's own site. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published The Reach Us page embeds a Google map of 18 Manor Place. (The research pass could not see it in the response body.) [s5] | 2/2 |
Price Transparency
13 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Standing private fee-per-item guide plus two membership plans with monthly prices. [s2] | 3/3 |
| ✓ | Cleaning price listed Guided Biofilm Therapy hygiene session GBP 97; direct access GBP 145; EMS Airflow stain removal GBP 72. [s2] | 2/2 |
| ✓ | Filling price listed White fillings from GBP 98. [s2] | 2/2 |
| ✓ | Crown price listed Crown, onlay or inlay from GBP 970. [s2] | 2/2 |
| ✗ | Implant price listed Dental implants are listed as a referral service and carry no price on the practice's own fee guide. [s2] | 0/2 |
| ✓ | Consultation price listed New patient examination GBP 145; routine exam GBP 92. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed Intraoral radiographs GBP 14. [s2] | 2/2 |
Reputation & Reviews
8 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 3 five-star, 0 four-star, 0 three-star, 0 two-star and 0 one-star — sums to 3, matching the 3 in the place-page header exactly, and its weighted mean 5.000 reproduces the published 5.0. [g1] [gmpb] | 3/6 |
| ✗ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 3 from 2026-09-07 and the listing has not moved since. [g1] [gmpb] | 0/3 |
| ✓ | Review recency The newest review visible is two months old, which proves the within_3_months bucket and no better. Visible dates: 2 months, then 4 and 4 years — the visible sample is the whole base. Sample: the three reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 3 of the 3 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2026-07-20 (to a review of 2026-07-01). [18-manor-place-dental-practice-edinburgh-deepen] [gmpb] | 2/2 |
| ? | No recurring complaints The listing has only 3 Google reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 3), too few to show a repeated complaint. [18-manor-place-dental-practice-edinburgh-deepen] | 0/2 |
| ? | No suspicious review patterns The listing has only 3 reviews, all read (dated 2021-11-12 to 2026-07-01); fewer than ten, so a pattern cannot be judged. [18-manor-place-dental-practice-edinburgh-deepen] | 0/2 |
| ✗ | Active Facebook presence Browser 2026-09-10: the page exists and is identifiably this practice - it publishes the card's address and website - but it has no posts at all and no reviews, so there is no activity to credit. [fb1] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "18 Manor Place Dental Practice Edinburgh" and "18 Manor Place"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [18-manor-place-dental-practice-edinburgh-tripadvisor] [18-manor-place-dental-practice-edinburgh-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Doctify or Trustpilot (checked 2026-10-02). [18-manor-place-dental-practice-edinburgh-presence] [18-manor-place-dental-practice-edinburgh-presence-2] [18-manor-place-dental-practice-edinburgh-presence-3] | 0/0.5 |
Medical Infrastructure
7 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Intraoral radiographs are a priced item on the practice's own fee guide. [s2] | 2/2 |
| ✗ | CBCT (3D imaging) The fee guide prices intraoral radiographs only; no cone-beam or panoramic imaging is offered. [s2] | 0/2 |
| ✗ | Implantology The practice publishes dental implants as a referral service, and the HIS conditions of registration restrict it to general and restorative dental services. [s2] [s3] | 0/2 |
| ✗ | Orthodontics Tooth straightening and alignment are published as a referral service. [s2] | 0/2 |
| ✓ | Oral surgery Extraction priced from GBP 170; complex surgical procedures are referred out. [s2] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry is the first item in the practice's own published treatment list. (Corrected: the earlier note claimed children's maintenance plans from GBP 6 a month; the practice publishes two membership plans only, at GBP 32.27 and GBP 47.47 a month.) [s2] | 1.5/1.5 |
| ✓ | Emergency care Emergency fees are published for registered and unregistered patients and the about page states 24-hour emergency cover. [s2] [s3] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp or messenger link on the practice's own site. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The new patients page invites enquiries and states that new patients are welcome. [s4] | 1.5/1.5 |
| ✓ | Clear service explanations The about page explains the minimally invasive and preventative approach and what is referred out. [s3] | 1/1 |
| ✓ | Convenient opening hours The about page publishes 24-hour emergency cover and late-night appointments; no timetable of opening hours is published. [s3] | 1.5/1.5 |
AI & Search Visibility
2 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist UK", "English speaking dentist UK", "dental implants UK", "emergency dentist UK", "UK dental clinic for expats".
| ✗ | Mentioned for: best dentist UK Checked in the AI-visibility pass of 2026-09-07; the practice does not appear. [av1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist UK Checked in the AI-visibility pass of 2026-09-07; the practice does not appear. [av4] | 0/1 |
| ✗ | Mentioned for: dental implants UK Checked in the AI-visibility pass of 2026-09-07; the practice does not appear. [av2] | 0/1 |
| ✗ | Mentioned for: emergency dentist UK Checked in the AI-visibility pass of 2026-09-07; the practice does not appear. [av3] | 0/1 |
| ? | Mentioned for: UK dental clinic for expats Query not run in the AI-visibility pass: the expat query was run only for the first research city of each country. | 0/1 |
| ✗ | Structured data on website No JSON-LD block and no schema.org microdata in the pages read on 2026-09-07. [s1] | 0/1.5 |
| ✓ | Google indexing quality Name search returns the practice's own home page first plus three further pages of its own domain in the top eight (web search, 2026-09-07). [giq1] | 2/2 |
| ✗ | Dedicated service pages The site has four pages in total; treatments are listed together on the fees page rather than on separate pages. [s1] [s2] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Deansgate Dental Studio19.2 of 100View report →
- #2Manchester City Centre Dental & Implant Clinic26.2 of 100View report →
- #3Integrated Dentalcare0 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Registered independent clinic with Healthcare Improvement Scotland: service type Independent clinic, registration status Registered, 18 Manor Place, Edinburgh EH3 7DS, service provider James Brown at the same address. Conditions of registration limit the service to general and restorative dental services, require children to be accompanied, prohibit any form of sedation or general anaesthesia, and limit operating hours to 07:00-21:00 daily except for emergency care. Latest published inspection report July 2024. (Healthcare Improvement Scotland, not the Care Quality Commission, is the institutional regulator in Scotland. Read live from the HIS register on 2026-09-07.) [reg1]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: UK dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.18manorplace.co.uk/ |
|---|---|
| Phone | +44 131 225 2238 |
| https://www.facebook.com/18manorplacedental/ | |
| Google Maps | Map listing |
| Address | 18 Manor Place, Edinburgh EH3 7DS, United Kingdom |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.18manorplace.co.uk/ | Site structure, address, absence of named clinicians and of structured data | 2026-09-07 |
| s2 | https://www.18manorplace.co.uk/fees | Published fee-per-item guide, membership plans and treatment list marking implants and alignment as referral services | 2026-09-07 |
| s3 | https://www.18manorplace.co.uk/about/ | Practice approach, referral policy, late-night appointments and 24-hour emergency cover | 2026-09-07 |
| s4 | https://www.18manorplace.co.uk/new-patients/ | New patient registration route | 2026-09-07 |
| g1 | https://www.google.com/maps/place/18+Manor+Place+Dental+Practice/@5… | Google place record: rating, review count, coordinates, address, phone, website | 2026-09-07 |
| reg1 | https://www.healthcareimprovementscotland.scot/services/18-manor-pl… | Healthcare Improvement Scotland register entry: service type, registration status, address, provider, conditions of registration, inspection report date | 2026-09-07 |
| giq1 | search:"18 Manor Place" dental Edinburgh | Name search: own domain in four of the top eight results; own Facebook page | 2026-09-07 |
| av1 | search:best dentist Edinburgh | Canonical visibility query, AI-visibility pass | 2026-09-07 |
| av2 | search:dental implants Edinburgh | Canonical visibility query, AI-visibility pass | 2026-09-07 |
| av3 | search:emergency dentist Edinburgh | Canonical visibility query, AI-visibility pass | 2026-09-07 |
| av4 | search:English speaking dentist Edinburgh | Canonical visibility query, AI-visibility pass | 2026-09-07 |
| s5 | https://www.18manorplace.co.uk/reach-us | Embedded map of the practice | 2026-09-07 |
| fb1 | https://www.facebook.com/18manorplacedental/ | Facebook page "18 Manor Place Dental Practice", opened while logged in on 2026-09-10: 6 followers, 1 following, the description "Gentle, holistic dental care in Edinburgh's West End", the address 18 Manor Place, Edinburgh EH3 7DS and the site 18manorplace.co.uk - both matching the card. The posts tab reports no posts available and the reviews block reads "no rating yet (0 reviews)". The criterion counts an identifiable page with activity or reviews; this page has neither. | 2026-09-10 |
| gmpb | https://www.google.com/maps/place/x/@55.9482092,-3.2148853,17z/data… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the three most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@55.9482092,-3.2148853,17z/data=!4m5!3m4!1s0x4887c7a495dc254b:0xacc6af2bda656ca6!8m2!3d55.9482092!4d-3.2148853?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «18 Manor Place Dental Practice», category Dental clinic, at 18 Manor Pl, Edinburgh EH3 7DS · +44 131 225 2238 · 18manorplace.co.uk — the card’s own name, street, telephone and website, so the place identifier resolves to this practice. | 2026-09-08 |
| 18-manor-place-dental-practice-edinburgh-presence | https://www.whatclinic.com/dentists/uk/midlothian/edinburgh | WhatClinic: its Edinburgh dentist listing read page by page (5 pages, 52 of the 53 clinics it declares), checked against its profile sitemaps (64 Edinburgh profiles; the 12 not shown in the listing opened, none at Manor Place) and the profile addresses built from the clinic's name ("18-manor-place-dental-practice", "18-manor-place", "manor-place-dental-practice" do not exist); the only Manor Place listing is Integrated Dentalcare at No. 1, another practice (checked 2026-10-02) | 2026-10-02 |
| 18-manor-place-dental-practice-edinburgh-presence-2 | https://www.doctify.com/sitemap.uk.practices.xml | Doctify: none of the 22,503 UK practice profiles in its practice sitemap is this practice, by name or address (checked 2026-10-02) | 2026-10-02 |
| 18-manor-place-dental-practice-edinburgh-presence-3 | https://www.trustpilot.com/review/18manorplace.co.uk | Trustpilot: no page for 18manorplace.co.uk (checked 2026-10-02) | 2026-10-02 |
| 18-manor-place-dental-practice-edinburgh-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=18%20Man… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "18 Manor Place Dental Practice Edinburgh" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Edinburgh; 12 suggestions for "18 Manor Place" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Edinburgh; no listing for this clinic | 2026-10-02 |
| 18-manor-place-dental-practice-edinburgh-tripadvisor-2 | https://www.18manorplace.co.uk/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
| 18-manor-place-dental-practice-edinburgh-deepen | https://www.google.com/maps?cid=12449830822794849446&hl=en | Google listing "18 Manor Place Dental Practice" (Dental clinic; 18 Manor Pl, Edinburgh EH3 7DS, United Kingdom), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 5.0 from 3 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 3); 3 distinct reviews read, dated 2021-11-12 to 2026-07-01, 3 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Presence on review platforms checked 2026-10-02: no profile on WhatClinic, Doctify or Trustpilot. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints and no suspicious review patterns now unverified: 3 Google reviews are too few to show a pattern. |
| 2026-09-10 | Checked by hand in a browser on 2026-09-10: the Facebook page the record on file queued was opened logged in. It is unmistakably this practice's page, but it has never posted and carries no reviews, so onFacebook becomes a checked negative rather than staying true on the strength of the URL alone. The page URL stays in contacts because it is the practice's real page. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (3/0/0/0/0 = 3, weighted mean 5.000), review recency, the owner-reply state, the complaint reading and the manipulation reading from the three most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (3/0/0/0/0 = 3, weighted mean 5.000), review recency, the owner-reply state, the complaint reading and the manipulation reading from the three most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification (no browser): all four pages of the practice site re-read plus the Reach Us page, which embeds a Google map, so addressAndMap moves from unresolved to true; the HIS entry, its registration status and its conditions re-read and the sedation prohibition confirmed; an unsupported figure removed from the children's dentistry note; the Facebook evidence moved off the search pseudo-source to the page URL, with confirmation queued for the browser because the practice does not link it. The absence of any named clinician on the practice's own channels was re-checked and holds. |
| 2026-09-07 | Initial data collection (research, no browser): all four pages of the practice's own site read; institutional licence taken from the Healthcare Improvement Scotland register, whose conditions of registration settle the sedation and scope questions directly; Google place record read automatically, showing a three-review base, so the reputation fields that need a sample were left null under the methodology's rule on near-empty review bases. No clinician is named on the practice's own channels, so the doctors list is empty rather than filled from the register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.